Customer Cancellation and Change Policies

Karnataka (By-the-seat Coorg, Kabini, and Mysore)

Cancellation Policy

Change Policy

More than seven-days (7) days prior to scheduled departure.

You may cancel your flight reservation and receive a refund for the value of your order with a cancellation fee of 5% on the base fare.

Less than seven-days (7) days prior to scheduled departure.

No cancellations allowed. Any cancellation will result in a full forfeiture of the value of your entire order.

More than seven-days (7) days prior to scheduled departure.

You may change your flight reservation to a different flight (By-The-Seat). Your new departure time must be within 14 days of your originally scheduled departure time, based on flight availability. Any Change outside the stipulated time frame will result in a full forfeiture of the value of your entire order.

Less than seven-days (7) days prior to scheduled departure.

You may change your flight reservation to a different (By-The-Seat) flight for a change fee of INR 5000.00 per seat. Your new departure time must be within 7 days of your originally scheduled departure time. Any Change outside the stipulated time frame will result in a full forfeiture of the value of your entire order.

BLADE Passes do not allow for any name changes once issued.

Maharashtra (By-the-seat Mumbai, Pune, Aamby, Shillim)

Cancellation Policy

Change Policy

More than forty eight (48) hours prior to scheduled departure.

You may cancel your flight reservation and receive a refund for the value of your order with a cancellation fee of 5% on the base fare.

Forty eight (48) to twenty four (24) hours prior to scheduled departure.

You may cancel your flight reservation and receive a refund for the value of your order with a cancellation fee of 50% on the base fare.

Less than twenty four (24) hours prior to scheduled departure.

No cancellations allowed. Any cancellation will result in a full forfeiture of the value of your entire order.

More than forty eight (48) hours prior to scheduled departure.

You may change your flight reservation to a different flight (By-The-Seat).Your new departure time must be within 7 days of your originally scheduled departure time. Any Change outside the stipulated time frame will result in a full forfeiture of the value of your entire order.

Forty eight (48) to twenty four (24) hours prior to scheduled departure.

You may change your flight reservation to a different (By-The-Seat) flight for a change fee of INR 5000.00 per seat. Your new departure time must be within 7 days of your originally scheduled departure time. Any Change outside the stipulated time frame will result in a full forfeiture of the value of your entire order.

Less than twenty four (24) hours prior to scheduled departure.

No date change allowed, any change will result in a full forfeiture of the value of your entire order.

BLADE Passes do not allow for any name changes once issued.

BLADE Airport (Karnataka & Goa)

Cancellation Policy

Change Policy

More than forty eight (48) hours prior to scheduled departure.

You may cancel your flight reservation and receive a refund for the value of your order with a cancellation fee of 5% on the base fare

Forty eight (48) to twelve (12) hours prior to scheduled departure.

You may cancel your flight reservation and receive a refund for the value of your order with a cancellation fee of 75% on the base fare.

Less than twelve (12) hours prior to scheduled departure.

No cancellations allowed. Any cancellation will result in a full forfeiture of the value of your entire order.

More than twenty four (24) hours prior to scheduled departure.

You may change your flight reservation for a change fee of INR 1000.00 per seat.

Less than twenty four (24) hours prior to scheduled departure.

No date change allowed, any change will result in a full forfeiture of the value of your entire order.

BLADE Passes do not allow for any name changes once issued.

BLADE Anywhere (Charters) Pan India.

Cancellation Policy

Change Policy

More than seventy two (72) hours prior to scheduled departure.

You may cancel your flight reservation and receive a refund for the value of your order with a cancellation fee of 25% on the base fare.

Seventy two (72) to forty eight (48) hours prior to scheduled departure.

You may cancel your flight reservation and receive a refund for the value of your order with a cancellation fee of 50% on the base fare.

Less than forty eight (48) hours prior to scheduled departure.

No cancellations allowed. Any cancellation will result in a full forfeiture of the value of your entire order.

More than seventy two (72) hours prior to scheduled departure.

No date change allowed, any change will result in a full forfeiture of the value of your entire order.

Seventy two (72) to forty eight (48) hours prior to scheduled departure.

No date change allowed, any change will result in a full forfeiture of the value of your entire order.

Less than forty eight (48) hours prior to scheduled departure.

No date change allowed, any change will result in a full forfeiture of the value of your entire order.

BLADE Passes do not allow for any name changes once issued.

Force Majure

BLADE does not hold itself responsible for non-operation of the Charter or By-the-seat for any unforeseen reason/s such as (1) Bad Weather (2) Poor Visibility (3) Non–Availability of clearances from ATC / Defence Authorities / Civil Administration (4) Technical problems: - if due to above reasons, the flight cannot take off from the Originating station the full amount will be refunded. The operators working with BLADE always obtain the destination weather before departure. However, if due to sudden deterioration of weather en-route/destination, the aircraft cannot land at the Destination and has to return to the starting point or divert to some other airport, the actual flying time would be chargeable, and balance if any, would be payable/refundable. BLADE is not responsible for any technical snag that develops in the aircraft which cannot be rectified within the time limit and affects the operation of the flight and on the advice of the operator will refund the payment made partly or fully.

Season Pass / Booklet Cancelation Policy

Season Passes are non-refundable and have to be utilized against by-the-seat flights / BLADE Anywhere (Charters.)

When using a Season Pass on BLADE Anywhere (Charters), the order value of the charter will be deducted from the value of the Season Pass.

All bookings are subject to availability at the time of confirmation.

Season Passes can be used across all BLADE sectors.

The booklet offer cannot be clubbed with any other offers or promotions.

More than 24 hrs prior to scheduled departure: Season pass holders enjoy one date change at a charge of INR 5000 per seat booked based on flight availability. Fare differentials do not apply to season pass holders in case of a date change.

Less than 24 hrs prior to scheduled departure: Changes are not permitted within 24 hours of departure.

BLADE Passes do not allow for any name changes once issued.

BLADE Cancellation Policies

Flight Cancellations / Refund Policy

BLADE INTER CITY

More than 24 hrs prior to scheduled departure: BLADE will offer a full refund for the value of your order.

Less than 24 hrs prior to scheduled departure: BLADE will offer a full refund for the value of your order, and will offer an alternate solution to get to your destination on us based on availability*.

(Cars*: Inova Crista or Similar), will offer 25% less on us when you choose to take your next BLADE.

BLADE INTRA CITY

24 hr to 12hrs prior to scheduled departure: BLADE will offer a full refund for the value of your order.

Less than 12hrs prior to scheduled departure: BLADE will offer a full refund for the value of your order, and will offer an alternate solution to get to your destination on us based on availability*.

(Cars*: Sedan, Ola, or Uber), will offer 10% less on us when you choose to take your next BLADE.

Weather Cancellations: If there are cancellations due to bad weather or any other factor on one or both sectors of your journey before departure - BLADE will refund the full amount of the originally-purchased fare. After departure, if your flight is diverted or returns to your destination due to inclement weather, unforeseen mechanical issues, temporary flight restrictions, and airport/heliport congestion en route, there will be no refund on your flight bookings.